Effective Communication
This workshop will help you and your team communicate better with each other, within your company and with clients. The better you communicate, the better your team perform.
KEY MESSAGES
THE IMPORTANCE OF COMMUNICATION
- The power of teams
- The downside of poor communication
WHAT IS EFFECTIVE COMMUNICATION
- The importance of clear, precise language
- Communication as a two way process
- The importance of tone and body language
- Text vs face to face communication
COMMUNICATING AS PART OF A TEAM
- Respecting each person’s opinion
- The importance of listening to everyone (diversity is good)
- The link between communicating and leading
COMMUNICATING WITHIN YOUR COMPANY
- Understanding the other persons perspective
- The importance of win-win solutions
GIVING AND RECEIVING FEEDBACK
- How to give feedback
- How to ask for feedback
- Arguing vs actioning feedback
- How to use feedback effectively
MORE RESOURCES ON COMMUNICATION
What we do - Watch our video now!
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